Support
Support Ticket
Section titled “Support Ticket”Access our support portal from our Support page. Use the keyword API Cloud in the Impacted Service when you raise an incident/service request in the Trimble Cloud Support Portal to quickly expedite the triage.
Support Email
Section titled “Support Email”Email the support group with general questions and support requests cloudplatform_support@trimble.com.
Service Status
Section titled “Service Status”To check for service outages, go to the Trimble Cloud Status Page. This covers both partial and major outages and includes incident status notices and root cause analysis.