Use Platform Advisor via the Assist Portal

A browser-based chat experience no installation required. Sign in with your Trimble Identity account and start asking questions about Trimble Platform services immediately.

Best suited for product managers, architects, and developers who want quick answers without leaving the browser.

Beta Scope

This beta release covers Trimble Identity (TID), IAM, Invitation Service, Profiles, ProfileX (deprecated), IoT Service, File Service, Data Ocean (deprecated), Trimble Connect, API Cloud, Event Service, Processing Framework and Transactional Email Service.

How to Access

Navigate to Platform Advisor on Assist Portal and sign in with your Trimble Identity (TID) credentials.

---

example Example Questions

Discover

“I want to build an app where users log in with their Trimble account. Where do I start?”

“My service needs to send push notifications when a device comes online. Which Trimble Platform service handles that?”

Plan an Integration

“Walk me through integrating TID into a React single-page application.”

“My backend service needs to call the IAM API on behalf of itself not a user. What’s the right flow?”

Understand Concepts

“What is the difference between a TID application and a TID service account?”

“When should I use client credentials flow vs authorization code flow?”

“What is the difference between IAM roles and TID scopes, and when do I use each?”

Compliance & Standards

“Does this integration approach follow Trimble Platform security standards?”

“What TID scopes should my service request am I asking for more than needed?”

Troubleshoot

“I’m getting a 401 error when calling the IAM API with my token. What could be wrong?”

“My access token expires mid-session. How should I handle token refresh in a SPA?”

:::